Delivery & Refund Policy


We use EMS Israel post mail to ship all orders. Once we receive your order, it will take up to 5-14 business days for the order to reach you.

Refund Policy
Thanks for shopping at our site Ararat Souvenir Shop.
If you are not entirely satisfied with your purchase, we are here to help.

You have 30 calendar days to return an item from the date you have received it.
Your item must be unbroken, in good condition, and in the original packaging.

Once we receive the item, we will inspect it and notify you that we have received your return item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved we will initiate a refund..
You will receive the credit within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are not refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Contact Us
If you have any questions please do not hesitate to contact us.